Privacy Policy

Operated by: Swarlix Private Limited
Effective Date: 10 December 2025

Swarlix Social AI (“Swarlix”, “we”, “our”, “us”) is owned and operated by Swarlix Private Limited. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following personal and technical information:

• Full Name

• Email Address

• Phone Number

• Business Details (if provided)

• Login Credentials

• Billing & Payment Information

• Connected Social Media Account Data (with your permission)

• IP Address, Device Information, Browser Type, Usage Logs

2. How We Use Your Information

Your data is used only for legitimate business purposes, including:

• Creating and managing your user account

• Providing social media automation & management services

• Subscription billing and payment processing

• Improving platform performance and security

• Customer support and communication

• Legal and compliance purposes

3. Data Protection & Security

We implement strict technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or alteration. However, no digital platform is completely secure.

4. Sharing of Information

We do NOT sell your personal data. We may share your data only with:

• Secure payment gateways

• Hosting and cloud infrastructure partners

• Analytics service providers

• Legal authorities if required by law

All third parties are bound by confidentiality agreements.

5. Cookies Policy

We use cookies to:

• Enhance user experience

• Analyze traffic and usage

• Store user preferences

You may disable cookies in your browser, but some features may not work properly.

6. Third-Party Integrations

Swarlix Social AI integrates with platforms such as:

• Meta (Facebook)

• Instagram

• Youtube

• Other social networks

We are not responsible for the privacy policies of third-party platforms.

7. User Rights

You have the legal right to:

• Access your personal data

• Update or correct your data

• Request data deletion

• Withdraw consent at any time

Requests can be sent to our official support email.

8. Data Retention Policy

We retain user data only for as long as necessary to fulfill legal, business, and security obligations.

9. Children’s Privacy

Swarlix Social AI services are strictly for users aged 16 or above. We do not knowingly collect data from minors.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be reflected on this page with the new effective date.

User Data Deletion

If you wish to delete your account and all associated personal data from Swarlix Social AI, you can request data deletion by following the steps below:

1. Send an email to support@swarlix.com using your registered email address.

2. Mention the subject line as: “Account & Data Deletion Request”.

3. In the email, include your registered email ID and a request to permanently delete your account.

Once we receive your request, our team will verify your identity and process the deletion.

✅ Your account and all associated data will be permanently deleted within 7–15 working days after verification.
✅ After deletion, your data cannot be recovered.

If you have any questions regarding data deletion, please contact us at support@swarlix.com

11. Contact Information

For any privacy-related concerns, you may contact:

Company Name: Swarlix Private Limited
Brand Name: Swarlix Social AI
Website: https://swarlix.com
Email: support@swarlix.com